Insurance & Billing
MukeMed Express works to help eligible patients access covered Durable Medical Equipment through applicable insurance benefits.
Depending on your coverage and medical necessity, equipment may be eligible through:
How the process works
Prescription / Medical Order
Your healthcare provider determines whether DME is medically necessary.
Insurance Verification
We verify applicable insurance coverage and benefits.
Documentation Review
Required medical documentation is reviewed according to applicable payer requirements.
Authorization
When required, prior authorization is obtained from the insurance provider.
Equipment Delivery
Once approved and all requirements are satisfied, eligible equipment is arranged for delivery.
Ongoing Support
We remain available for equipment-related questions, supplies and eligible replacement needs.
Common questions
Will my insurance cover my equipment?+
It depends on your specific plan, the equipment requested, and whether your provider documents it as medically necessary. We verify your benefits before anything ships so there are no surprises.
Do I need a prescription?+
Most DME requires a written order or prescription from your physician, nurse practitioner, or other qualified provider confirming medical necessity.
What if my equipment isn't covered?+
You can still purchase equipment out of pocket. We'll let you know the cash price up front if coverage isn't available or if you'd rather not go through insurance.
How long does the approval process take?+
Timelines vary by payer and by whether prior authorization is required. Our team will keep you updated at each stage of the process.