Getting your equipment is simple

Six steps from first call to ongoing support — most of the work happens on our end.

Tell us what equipment you need — by phone, form, or through a provider referral.

We collect the required medical order and any supporting documentation from your provider.

Our team checks applicable coverage requirements against your plan before anything is finalized.

If prior authorization is required, we work through the applicable process with your insurer.

Your eligible equipment is prepared and delivered to your home.

Our team remains available for questions, adjustments, and eligible replacement needs.